Using a wig brush, comb through the wig to remove tangles & turn it inside out prior to wash. Add a teaspoon full of wig shampoo in cold water and soak it in for maximum five minutes. Work through the wig lightly to remove dirt & debris. Do not wring your wig but blot it dry on a towel to remove excess water. Let it air dry on the wig stand.
Processing Time
5 - 7 working days, exclude Saturday & Sunday
Shipping
Shipping may be combined and you may not see the delivery time frame during checkout. In such case, we will ship with Standard/Economy Shipping and the below shipping time shall apply.
United States
10 ~ 15 business days
Canada
20 ~ 30 business days
South America
30 ~ 40 business days
Europe
15 ~ 30 business days
Australia & New Zealand
15 ~ 20 business days
Middle East
15 ~ 20 business days
South East Asia
10 ~ 15 business days
Rest of Asia
15 ~ 20 business days
Cancellation
Cancellation
Request made within 24 hours after order was placed - FULL refund.
Request made after 24 hours after order was placed - 90% refund + shipping
Request made after shipped - Please see Return policy below
Exchange
Exchange is applicable when you received defective items, and we will send you replacement.
Return
Return items must be in original packing and not used.